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Executive Product-service Delivery

Islamabad, Pakistan
Job Code : 63

We serve to inspire and empower the people of Pakistan with innovative technology that keeps pace with today\\\\\\\'s fast evolving culture. Expanding our wings of coverage to all corners, making no distinctions along the way and most of all, maintaining excellence in connectivity everywhere we go. Affordability & Innovation are what define us, aided with a diverse set of entertaining and informative Value Added Services. With a state of the art system, along with other services Zong allows and enables its users to avail the best possible Mobile Internet bundles that are not offered anywhere else in the country making the experience, truly a unique one! The basic idea is to allow people to communicate at their free will! Making it a stress free environment where you are not worried about Tariffs, Capacity Issues or Congestion, be it Network Coverage or Quality, it is all sorted! ZONG is supported by ground breaking communications, trend setting Customer Services and an unmatched Product Offering that has redefined the rules of the game! Walking hand in hand with our nation, we make a happier Pakistan! A thriving ground with success on every step, with a smile on everyone\\\\\\\'s face be it rain or shine, with hopes higher than sky and the will… to \\\\\\\'Say it All!\\\\\\\'

Job Details!
Permanent
male
1
3 Years
Mid Career (2+ years of experience)
30000 to 40000 PKR per month
Islamabad, Pakistan
2012-09-30
Job Description!
Observe the operation status of the rating process and analyze the system operation log
Analyze and clear faults in time, check the balance performance of the second rating system
Monitor and analyze the non-calling-party CDR and error CDR every day and summarize the conditions of non-calling-party CDR recovery and statistics analysis of error CDR in each month
Guide and manage the dialling test results of tariff packages of each branch according to the Verification Flow of Daily Dialing Test for Second Rating Package.
Check the backup of CDR and total quantity files of the second rating in each day
Manage the software version for the service support system
Ensure smooth operation of interconnection with 3rd parties, external suppliers in order to ensure BOSS services
Assist the system administrator in reasonably planning the disk spaces of the business accounting host and the database
Observe the operation status of the rating process and analyze the system operation log. Analyze and clear faults in time
Verify the detailed documents of tariff packages and sub-tariff packages, and check whether the compiling is correct and reasonable
Check and modify various parameter configurations of scripts and codes
Configure products and product rates according to the requirements of related departments
Organize the tests and commissioning of programs
Execute the key operations of billing program start-up and halt according to maintenance requirements. Analyze the reasons of abnormal CDR generated in the billing system and clear them
Guide and manage the transfer and test of tariff packages in each month according to the Verification Flow of Daily Dialing Test for Second Rating Package.
Prepare, verify, and test new packages added by service demand departments, and fill in the service application table and job record table.
Participate in the test before system commissioning, including system test and user receiving test
Formulate and implement the strategy of the internal control procedure
Find out the deficiencies of the central procedure and propose improvement suggestions
Assist the upgrade cut-over of network and engineering departments, implement the configuration adjustment, test and verification of the billing system
Formulate and modify related maintenance management methods of the billing subsystem of the business support system.
Skills Required!
Should have working knowledge of Oracle PL SQL procedures and queries
Should be able to answering technical support queries related to commercial requirement
Have good vendor management skills for new product development related IT Billing systems
Should be able to conduct testing and verification for new products.
Should be able to test procedures and able to do pressure test and back them with reports
System performance monitoring
Documenting the configuration of the systems
Should have good time management skills
Should have good communication skills
Should be a result oriented individual and can perform under extreme pressure
Terms & Condition!
Should have a Masters degree in a related field, equivalent work experience
Have strong knowledge of Billing systems, OCS, Product development, Oracle SQL queries, Solaris, Microsoft Office and Windows experience.
Have strong problem solving skills.
Should circulate information to IT management and be a good team worker backed by the knowledge of emerging network technologies
Should have minimum 3 - 4 years experience of Billing platform, BOSS & Charging system functionality
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